If you interact with the public as a part of your business operations, there’s always a chance an accident could happen.
For example, if your employee damages customer property or a customer injures themselves on your premises, you could be legally liable to cover any associated costs. This includes third-party compensation or expenses, as well as funding your legal defence (if you need one).
That’s where Public Liability Insurance (also called Public and Products Liability Insurance) comes in. Public Liability Insurance includes cover for compensation in three areas.
Injury. Injury to (and associated medical costs incurred by) members of the general public at your business premises or in relation to your business activity. This ranges from tripping over to disease, fright, mental anguish, discrimination of any kind, invasion of privacy, slander, and more — note these are not just physical injuries.
Damage. Accidental or intentional damage by an employee to someone else’s property. This could be a part of the building, larger premises, or an item they own that is damaged while on the premises or as a part of the business activity.
Legal fees. This insurance can also cover the cost of legal fees. Even if you’re not at fault, you’ll likely still have to pay legal costs while defending yourself. Public Liability Insurance can cover reasonable legal costs you incur in your defence.
Without Public Liability Insurance, such unforeseen events and expenses incidents would be extremely costly — the financial stress could be business-breaking.
We strongly suggest taking up Public Liability Insurance if your small business has dealings with the general public. If an accident were to happen, without Public Liability Insurance, you would be required to cover third-party costs (for example, costly medical expenses or property repair) as well as funding your own legal defence. Public Liability Insurance can be purchased as a standalone, however, many small business owners protect against other risks as well (such as damage to your business vehicle or specialist equipment).
Still not sure?
Stewart Private Accounting can point you in the direction of a strategic partner who specialises in Public Liability Insurance. Our partners can provide clarity, guide you through Public Liability Insurance, and assess whether it is essential for your small business. To get started, get in touch with us today.




